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Customer support for all brand related questions

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Distribution support for retail related question

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Our offices

Adelaide

5-9 Rundle Street, Kent Town SA 5067

Melbourne

Suite 201, 582 Swan Street, Burnley VIC 3121

Shenzhen

Unit 3906 Excellence Times Square Building, No.4068 Yitian Road, Futian District, Shenzhen

Hong Kong

C6-107, 17/F Block C, TML Tower, 3 Hoi Shing Road, Tsuen Wan, NT, Hong Kong

FREQUENTLY ASKED QUESTIONS
F.A.Q

On average, our product lead times are 90 to 120 days for delivery to your nominated freight forwarder in China.

Keep in mind key China holiday dates of Golden Week holiday Oct. 1 to Oct. 7, and Chinese New Year Holiday is a 30-day shut down period.

Payment terms are personally tailored to each customer. Typically, standard terms are 30% deposit balance at sight of delivery.

We are skilled and experienced in providing full complaint, and we ensure all the relevant approvals are provided for all electrical and non-electrical products across every country.